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GUIDELINES

This service is designed to fulfill your needs for safe and financially beneficial financial products at the right time, using our three resources of recommendations, tools and knowledge. These resources will also help you to stay away from investing in harmful financial products, which usually drag down long-term returns for most investors. Nevertheless, even after using these resources, if you have any queries, you can use this forum. However, while doing so, please bear in mind the following:

1. Confidentiality guaranteed: Your questions and answers cannot be viewed by others just as you cannot see those of other subscribers.

2. Information, not advice: All one-to-one queries would in the nature of information. They are not investment advice as defined by the Investment Adviser regulations of the Securities and Exchange Board of India.

3. Typical queries: Financial Products are complex. The pros and cons of different financial products leave us even more confused. We will clarify them for you.

4. View on existing portfoliolp: As you start your investment journey through us, do you need to know what should be done with what you have already invested in? You will get quick Hold or Sell recommendations but we will not be able to offer detailed explanations behind our recommendations. These would be our opinion on your investments, not investment advice, which would require a complete assessment of your entire financial situation as defined by IA regulations of SEBI.

5. Limitations: We may not be able to answer queries on non-financial matters or financial products that you have not bought and have only a theoretical interest in. We will not be able to answer questions on projects, financial products, stock ideas, formulae or theories of your choice, looking for better investment outcomes. We have done a lot of in-depth work on financial products that are beneficial and we are continuing to do so in your interests, which is reflected in our recommendations. We expect our members to take advantage of them and fix their finances, forever.

6. Keep the queries separate: Please do not combine queries of different topics such as insurance, stocks, tax etc. Please ensure queries are posted topic-wise because they go to different experts. If you combine queries under different topics, our response will get very delayed.

7. Other resources: Moneylife Foundation runs three helplines. For tax queries, go to http://moneylife.in/taxhelp , for credit card/ CIBIL scores, go to http://moneylife.in/credithelp and for legal issues go to http://moneylife.in/lrc

To ask a question, click on Put Your Query and submit your question. You are allowed to upload documents too. We will try to reply within 3 working days.

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