Service providers to start sale of FASTags online
29 November 2019
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The Economic Times (ET) has reported that the government is in the process of appointing a service provider to sell National Highways Authority of India’s FASTags on the platforms of Flipkart, Amazon and Snapdeal.Â
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Amazon is already selling FASTag online. The ET report says that the FASTag will soon be made available on the other two ecommerce platforms as well. Â FASTags are mandatory for toll payments on national highways from 1st December 2019. Several bank websites and Paytm are also selling FASTags.Â
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Tender bids will be opened to select the service provider, who will procure bank-neutral FASTags from authorised manufacturers and make those available for sale from January on the three online platforms.Â
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The service provider will also have to set up a system to resolve customer complaints or queries online. Only owners of cars, utility vehicles, vans and other light motor vehicles will be allowed to buy FASTags online.Â
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It has been specifically mentioned in the bid document that the service provider shall not sell FASTags “in bulk to any single customer or a group of customers.” The tag must be delivered within seven days of a customer placing the order. The provider will need to send a daily report on sale of FASTags to authorities.Â
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After purchasing the FASTag, one can link it to an existing bank account of one’s choice.
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The government has shared that more than 70 lakh FASTags had been issued so far and the average daily issuance had grown to 35,000 in November from 8,000 in July.Â
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