Pension Slips May Now Be Sent via Whatsapp Also, says Centre

The Centre has told banks they can use social media apps such as WhatsApp alongside SMS and email to send pension slips to pensioners after their account is credited, writes The Economic Times. The decision was taken in order to ensure ease of living of the pensioners.
 
"Banks may also use social media apps WhatsApp etc in addition to sms and email," said the order issued by the Department of Pension and Pensioners' Welfare.
 
A meeting was held with the Central Pension Processing Centres (CPPCs) of pension-disbursing banks last month wherein the issue of providing the breakup of the monthly pension to the pensioners was discussed, it said.
 
The banks were impressed upon to undertake this welfare measure as this information is required by pensioners in connection with Income Tax, Dearness Relief payments and DR arrears among others, the order said.
 
"Accordingly, all pension disbursing banks should issue pension slip to pensioners after credit of pension on their registered mobile numbers through sms and email (wherever available) also," said the recent order.
 
The pension slip should provide the complete detail of the monthly pension paid along with break-up of the amount credited and tax deductions etc. if any, it said.
 

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Changes in Our Business Model
 
 
Greetings from Moneylife Advisory Services
 
Between financial years 2019-21, SEBI has come up with extensive changes to investor advisor regulations. On Sep 23, 2020, SEBI had issued new additional guidelines. This comes just two months after extensive changes announced in July 2020. Earlier, in December 2019 there was an ad hoc circular
 
As a result of these changes, IAs, cannot accept fees through credit cards, will have to sign a 26-clause investor agreement, have to maintain physical record written & signed by client, telephone recording, emails, SMS messages and any other legally verifiable record for five years. IAs were already asked to record the suitability and rationale for every piece of advice given, sign them and store them for five years.
 
While these extensive and frequent changes, designed to strengthen the conduct of IAs are well-meaning, these have sharply increased compliance efforts and cost. We, being online advisors, find many of changes harder to implement, compared to advisors working in the physical space. We will have to have an army of advisors, administrative and tech staff to be compliant. If we do this, we will have to divert money to these areas and the cost of our service will double. We want to remain the least-cost service in the market to benefit more and more people. In the circumstances, we are forced to change our business model from “advisory” to “research”. This will mean the following:
 
What remains the same:
  • Recommendations on insurance, investment and Lion stocks, will continue as a part of the MAS premium subscription. Our strength has always been research and this will remain available to you through our recommendations.
  • The magazine and all textual content will remain as part of the service
  • The investools will have to be reworked and will offer model portfolios. We will have to suspend the restructuring tool.
 
What changes:
  • The interactions in Ask / Handholding will offer investment advice but not specific to your situation. It will offer information on investment products and also clarify your doubts about various financial products. It will be a forum for information, not for advice. This will be implemented with immediate effect and our guidelines in Ask, reflect this now.
 
Over the next few weeks our site and our communication to you will reflect these and other additional changes.
 
We feel this will not affect you much in terms of what really matters in investing: knowing what to buy and when to buy. This is our edge and it will still be available to you.
 
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Debashis Basu
Founder