MCA secretary unveils investor helpline for IEPFA

The Investor Education and Protection Fund Authority (IEPFA) unveiled a new helpline for investors allowing them to track the status of their refund claims. All companies are required to transfer all unclaimed shares, dividends and deposits to the Investor Education and Protection Fund Authority if they remain unclaimed for seven years. The pan-India helpline number 1800-114-667 will be managed by a dedicated call centre. 
The helpline will facilitate callers in tracking the status of their claims refund. Citizens can also report a suspicious claim on helpline as also the newly revamped IEPF  portal at, which is a user-friendly interface for various stakeholder for gaining information about the initiatives taken by the Government in addressing the investor protection related issues. Dinesh Kumar Tyagi, CEO of CSC e-Gov said that the SPV would provide hosting and support as well as training support for the application. 
Corporate affairs Secretary Injeti Srinivas inaugurated the helpline and said that the helpline was set up was a major step to address the concerns of various claimants. The helpline is an initiative by the IEPFA with the help of Common Services Centre (CSC) e-Gov SPV under the IT and electronics ministry. 
Earlier this year, a senior government official had said that the IEPFA holds unclaimed shares and dividends worth Rs 25,100 crore.
The Government of India has established the Investor Education and Protection Fund Authority (IEPF Authority) under the provisions of Companies Act, 2013 to inter-alia promote investors’ education, awareness and protection apart from making refunds of shares, unclaimed dividends, matured deposits/debentures to the investors. IEPFA also endeavours to provide investors with necessary knowledge and skills pertaining to investor education and protection.



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