The Bombay Stock Exchange has introduced an AI-based chatbot ‘Ask Motabhai’ which can have a text-based conversation with the user and mine the BSE website to give customised information, reported by the Economic Times. In addition to stock prices and corporate news, the system is programmed to address market related queries on mutual funds, derivatives and initial public offerings (IPOs).
"BSE has always been at the forefront in adoption of technology based advancements, and launch of the chatbot marks yet another significant initiative in BSE's endeavour to add to seamless customer experience. With the chatbot in place we would be able to serve our audience better and help them with quick information without having to go through any other channel," its MD and CEO Ashishkumar Chauhan said.
The chatbot has been built in partnership with Microsoft and Shephertz, the BSE said in a statement.
BSE makes available on its website the information on stock prices, corporate results and announcements, in real-time, of over 5,000 companies that are listed on it.